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Fellow, UR Downtown and Community Relationships - 502099

SUMMARY:

Under general supervision, The Bonner Center for Civic Engagement (CCE) Fellow for UR Downtown and Community Relationships coordinates the day-to-day activities in support of the Volunteer Income Tax Credit program and programming on local government for students. Coordinates and facilitates meetings, trainings, program functions, and/or special events, as appropriate. Presents curricula, assembles presentations, prepares materials, and supports and/or facilitates classes, workshops, seminars, and other training services. Advises and supports student participants as appropriate to program activities. May assist with promotional materials, program implementation, administration, and reporting.

The Bonner Center for Civic Engagement is committed to the full participation of all stakeholders; we seek out and consider diverse perspectives and experiences, recognize participants as whole people, and work to eradicate barriers to participation to ensure that individuals of all backgrounds can contribute meaningfully to the University of Richmond community and the Richmond region. We are committed to the elimination of structural inequality and we are especially interested in candidates who have a proven track record of contributing to diversity, inclusion, and equity efforts.

RESPONSIBILITIES

Management of Earned Income Tax Credit/ VITA site and Financial Literacy:

  • Oversees all aspects of the coordination, organization, management, administration and evaluation of the community based tax assistance preparation site located at UR Downtown to ensure superior quality and fair services are provided to all clients; ensures appropriate application of tax law; professional management and interaction of volunteers; application of ethical standards; and adherence to IRS and United Way's MetroCash policies, and guidelines during tax filing season.
  • Serves as liaison for MetroCASH and IRS.
  • Develops, prepares, and submits reports as required by IRS and MetroCASH and a variety of other reports, as requested; Oversee prompt transmittal of tax returns and ensure timely resolution of rejects and problem returns.
  • Develops, oversees and implements all volunteer training and support, adhering to MetroCASH and UR Downtown volunteer protocols; coordinate volunteer scheduling; deliver orientation and training programs; address day-to-day volunteer questions; Provide positive and professional experience for volunteers with ongoing performance feedback and support.
  • Ensures optimal customer service for all VITA clients by applying tax law and federal regulations with integrity and fairness to all clients, demonstrating cultural and socioeconomic sensitivity in all interactions, protecting and maintaining confidentiality of client information, and addressing all client complaints promptly and comply with MetroCASH policies concerning grievances.
  • In collaboration with Associate Director, Community Relationships and UR Downtown, develop, design, implement, and evaluate financial literacy programs at UR Downtown to educate clients and the community and address community-identified financial literacy needs.
  • Supervise student employees.

EDUCATIONAL EVENT PLANNING AND IMPLEMENTATION:

  • Participates in the planning, coordination, publicity, implementation, and evaluation of educational events at UR Downtown, including meetings, conferences, and/or special events; coordinates budgets, speakers, facilities, technology, equipment, logistical requirements, guest accommodations and travel, catering, and other related applicable event activities.
  • Provides on-site event coordination which includes problem-solving, decision-making, and interaction with local vendors; may serve as after-hours point of contact.
  • Monitors and coordinates accounting activities as appropriate to ensure cost-effective programs and prepares internal reports for management; participates in budget planning and management, as required; may coordinate and administer the purchasing of event-related supplies and/or equipment.
  • In collaboration with CCE’s Assistant Director for Communications, designs and prepares various publicity and marketing materials, to include mailings, press releases, flyers, newsletters, and other promotional materials.
  • May perform a variety of administrative functions related to educational events, including data management and correspondence, and report writing.
  • May hire, train, and/or supervise special event support staff and/or student employees.

 STUDENT ENGAGEMENT AND ADVISING 

  • Provides and/or coordinates comprehensive advising and related support to prospective and current student participants in UR Downtown programs, helping students connect their civic engagement to their academic and career pursuits; acts as student advocate, and provides day-to-day problem solving as necessary on student needs and issues.
  • Coordinates and implements onboarding process for student volunteers, including recruitment, orientations, and ongoing trainings.
  • Advises, trains, and mentors UR Downtown student workers managing RVA GOV website.

Performs miscellaneous job-related duties as assigned. 

QUALIFICATIONS:

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to gather and analyze data and generate reports.
  • Knowledge and understanding of meeting and event planning principles, requirements, procedures, and available resources.
  • Skill in organizing resources and establishing priorities.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to create, compose, and edit written materials.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to perform complex tasks and to prioritize multiple projects.
  • Organizational and leadership/management skills
  • Excellent interpersonal skills
  • Familiarity with federal and state tax laws
  • Experience with tax preparation
  • Familiarity with professional tax preparation software
  • Capacity to display supportive and professional conduct in a fast-paced environment
  • Experience with EITC/VITA tax assistance programs strongly preferred
  • Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing

EDUCATION & EXPERIENCE:

  • Bachelor’s degree required.
  • Some experience in accounting or related field preferred.

WORK HOURS:

  • Full-time, non-exempt position
  • This is a 9-month position that works from August to April
  • General work hours are Monday – Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week; schedule changes may occur depending on events and season
  • Flexibility needed to work nights and weekends, especially during peak tax season

SALARY STRUCTURE:
Pay Grade 4
To see more detailed salary information please review the University of Richmond's Compensation Structure.

Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation’s first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE